We just charge a part of the real shipping cost with a small flat rate for shipping.
Costs of handling and cost of packaging are taken by Waketoolz.
At the moment, we ship to all countries within europe.
Shipping inside of Germany
For domestic shipping inside of Germany we charge 5,95 EUR per order if the order does not exceed 100 EUR. All orders above 100 EUR inside of Germany are free of shipping costs.
For cash on delivery orders (just Germany) we have to charge an extra fee of 10,00 EUR per order.
You have to pay this fee plus the invoice amount at your front door to the mailman.
Shipping to Austria
For shipping to Austria we charge 7,00 EUR per order if the order does not exceed 100 EUR. All orders above 100 EUR to Austria are free of shipping costs. If you return items of your order you have to pay for the shipping costs.
Shipping to Swizerland
For shipping to Austria we charge 40,00 EUR per order. If you order with a valid shipping and invoice address in Switzerland we will invoice tax free (no german VAT). Please be aware of extra cost regarding tax and customs in Switzerland which are not in our responsibility. If you return items of your order you have to pay for the shipping costs.
Charges for Shipping outside Germany
For shipments to most European countries please see the following table for a complete overview. The respective charges will also be displayed during the order process before confirmation of the order.
|Czech Republic||9,95 €|
Delivery times within Germany are 1-3 working days, and 3-7 working days to most European countries. Please note that shipping to Greece and Finland can take up to 10 working days.
Instructions for Return
Return from all Countries.
Please use our Revocation Form
Waketoolz Wakeparks GmbH & Co.Kg
Landshuter Strasse 96
84109 Wörth a.d. Isar
Mail: [email protected]
Phone: +49 (0) 8702-9487297
Right of Return
You can revoke your contract within 14 days after successful shipment and receipt of the goods.
After you have revoked your contact, you must return the goods in its original packing. Please take into account that if you revoked your contract and return the items of your order, you have to pay for the shipping costs.
As soon as we have received the returned goods we will refund the money (in the same payment method you paid) within 14 days.
Please note: If you return products out of an order that was free of shipping costs because of an order amount higher than 100 EUR and the order amount will drop below 100 EUR because of the returned product, you will loose the discount of the original shipping-cost-free order. We will automatically reduce the refund amount of the returned products with the shipping costs of the original order.