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Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To exercise your right of withdrawal, you must contact us, the

Waketoolz Wakeparks GmbH & Co.Kg
Landshuter Strasse 96
84109 Wörth a.d. Isar
Phone: 08702-9487297
E-Mail: [email protected]

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. You can also electronically fill out and submit this model cancellation form or any other clear declaration on our website www.waketoolz.de/info/widerrufsformular. If you make use of this option, we will immediately send you an e-mail confirming receipt of such a revocation.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For the repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You have to return the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract,

Waketoolz Wakeparks GmbH & Co.Kg
Landshuter Strasse 96
84109 Wörth a.d. Isar, Germany

to be returned or handed over. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Important Note:
Should the actual purchase value of a return from a postage-free delivery fall below the actual purchase value of EUR 100 due to the order value of EUR 100 (this offer only applies to Germany and Austria), we must calculate the postage. The postage will then be deducted automatically when the amount is credited or transferred.

Download the cancellation form:

Download the cancellation form:

Cancellation form

End of revocation

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

  • for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;
  • for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

  • for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
  • for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.

The following legal provisions on the right of withdrawal apply (in deviation from the European right of withdrawal) with the customers from the respective countries as agreed:

Right of withdrawal Switzerland:
The following legal provisions on the right of withdrawal apply (in deviation from the European right of withdrawal) as agreed with customers from Switzerland:

The cancellation period is 14 working days, starting with the receipt of the goods by the recipient. If a revocation takes place, the services already rendered are to be reimbursed to the consumer immediately.

The consumer has to bear the direct costs of returning the goods. The return of the goods should be addressed to the following address:

Waketoolz Wakeparks GmbH & Co.Kg
Landshuter Strasse 96
84109 Wörth a.d. Isar, Germany

Download the cancellation form:

Cancellation form